I found this article today regarding the use of artificial intelligence. Basically, the article states that artificial intelligence is near from perfectly mimicking a human, that is, in terms of allowing one to simultaneously speak with different people at the same. Although it's quite interesting that artificial intelligence makes a beneficial contribution to the companies as a whole through lower labor costs and increased efficiency, it somehow is detrimental to a number of employees within the company (i.e. laying off employees in exchange for automation).
Although artificial intelligence can never be a substitute to a human, artificial intelligence, for example in this article, can analyze vast amount of data, can reason out like human do, among others. I believe that the article was correct in claiming that in some parts, computers do better jobs at analyzing and understanding the needs of individuals. I totally agree with the article when it said that artificial intelligence has tremendously grown and advanced in the recent years and that it had gradually creeping in and becoming more integrated in the social fabric of the world.
If you want to read more about the article, or if you want the detailed information, please just click the link below:
http://www.dailybruin.ucla.edu/news/2008/nov/05/artificial-intelligence-reaching-new-heights/
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